Grooming booking · 1:18
A full groom, booked
A dog owner books a full groom. PawStaff collects the dog’s breed and size, checks available times, and confirms the chosen appointment.
Appointment confirmed, with a confirmation text to follow.
AI receptionist for pet-care businesses
The AI receptionist
built for pet care.
PawStaff answers missed and after-hours calls for groomers, boarding facilities, daycares, and trainers—helping each caller reach a useful next step.
No credit card · Setup included
You care for them.
We care for the call.
We care for the call.
A warmer welcome, even when you’re busyIllustrative call experience
Thanks for calling Maple Paws.
How can I help you and your pet today?
A clear next step
Example call summaryMilo’s first groom
Jamie would like to book a full groom for Milo next Tuesday.
- Pet
- Goldendoodle · 30 lb
- Next step
- Confirm availability
Made for the people who care for pets.
Listen to PawStaff
A little help.
Hear it in action.
Listen to sample calls to hear how PawStaff answers questions and helps pet owners take the next step.
Team callback · 1:00
Extra care for a nervous cat
A cat owner asks for special handling before a full groom. PawStaff flags the cat’s sensitivity for the salon to review before confirming arrangements.
Care request passed to the salon for a callback.
Human handoff · 0:50
A daycare question for the owner
A dog owner asks about daycare without group play because their dog gets aggressive around other dogs. PawStaff connects the caller to the daycare owner.
Caller connected to a person to discuss the dog’s needs.
Sample recordings of pet-care conversations with PawStaff. Booking options and follow-up depend on each business’s setup.
How PawStaff handles a call
From the first ring
to a booking-ready request.
Your rules guide every step. Your team handles the exceptions.
01
Catch the call.
Give callers approved answers, even when the shop is busy or closed.
PawStaff AIHelping a pet ownerAnswered
02
Move it forward.
Book where supported—or gather a ready-to-confirm request.
TUESDAY0610:00 AM Available10:30 AM Selected11:00 AM Available
03
Bring in your team.
Pass unusual requests to a person with the context attached.
CallerPawStaffYour team
04
Close the loop.
Send confirmations, forms, reminders, or deposit links.
ConfirmationIntake formDeposit link
After the call
The phone’s handled.
You’re still in the loop.
Open a call to see the request, outcome, and next step.
Good morning, Jordan
Here’s what happened on your phone line today.
Recent calls
Interactive product preview with fictional sample data. No real calls or bookings are made.
How the call connects
Your number. Your tools.
Your team in the loop.
Keep the setup your customers and staff already know.
Your customer callsA question, booking, change, or special request.
Your existing phone numberIncoming, missed, or after-hours calls.
PawStaff AI
Answers. Understands.
Finds the next step.
Your services, prices
and approved answers
and approved answers
Booking systemAppointments and waitlist requests*
CRM & POSOwner, pet, and transaction records*
Your teamSummaries, transcripts, and handoffs
*We confirm compatible connections and actions during setup. If a direct action is not supported, your team gets the request and details to complete it.
Stories from the front desk
The details pet-care teams notice.
Illustrative stories based on common pet-care call workflows. Business names, people, and quotes are fictional.
“Saturday mornings used to be a choice between finishing a groom and picking up the phone. Now I can stay with the dog, and the caller still gets our pricing, prep notes, and a booking request started.”
Marisol R.Cedar & Coat Grooming
“The useful part is the detail. I don't come back to a message that just says ‘call me.’ I can see the dog's age, trial-day preference, and whether the owner needs a tour first.”
“A family called after 8 p.m. about a holiday stay. By opening time, we already had their dates, both dogs' names, and the note that one needs medication. That made the follow-up feel personal.”
Alicia M.Harbor Hounds Boarding
“I'm usually in a training session when the phone rings. PawStaff explains how evaluations work and collects the basics without promising a spot I haven't approved. That's exactly the boundary I wanted.”
Chris T.Good Trail Dog Training
“Mobile grooming has a lot of small questions—zip code, dog size, coat condition, driveway access. Having those details together before I answer means fewer back-and-forth texts between appointments.”
“I was nervous about calls sounding robotic. We kept the answers short, added our own language, and made anything medical an immediate handoff. It feels like backup for our front desk—not a replacement for it.”
Sam D.Pine & Paws Pet Lodge
Try it on real calls
See PawStaff work
for your shop.
We configure the answers, connections, and handoffs with you. Your team tests everything before go-live.
Plan your trialYour trial includes
15 daysto try it on real calls
100 minutesof AI call time
$0charged automatically
15 days from go-live, with 100 AI call minutes included. No credit card, no automatic charge. Continue only when you choose a paid plan.
Monthly plans
One clear price.
Room for every shop.
Choose by call volume, or ask for a custom fit.
Essential
$79 / month
120 AI minutes · ~60 calls
For quieter shops that miss a few calls a week.
- 120 AI call minutes / month
- One location
- Missed-call & after-hours coverage
- Your services, prices & approved FAQs
- Lead capture with call summaries
- Setup guidance included
Everyday
$149 / month
300 AI minutes · ~150 calls
For busy teams that need cover every day.
- 300 AI call minutes / month
- Everything in Essential
- Booking workflow setup*
- Call-routing review
- Ongoing refinements & monthly results review
Custom
Let’s talk
For multi-location groups, high call volumes, or something specific to how you work.
- 500+ AI call minutes / month
- Multiple locations
- Custom integrations & workflows
- Tailored onboarding & support
- 15-day free trial first — no credit card
- One AI call is about 2 minutes, so minutes stretch further
- No automatic overage charges — we agree the next step with you
USD, billed monthly. Cancel before your next renewal.
*Booking actions depend on your system. We confirm compatibility during setup.
Got questions?
The practical details, in one place.
Will this work for my kind of pet business?
PawStaff is built for appointment-led pet-care teams, including groomers, boarding and daycare facilities, and trainers. We’ll check the fit against your workflow.
Do I have to change how we answer calls?
No. Start with missed or after-hours calls while your team keeps its usual daytime flow.
Can it book directly into my calendar?
It depends on your booking system. If direct booking is unavailable, PawStaff sends your team a ready-to-confirm request.
What if it doesn’t know an answer or nobody can take a transfer?
Anything outside your approved rules follows an agreed fallback, such as a transfer or callback message.
What happens if I use all my included minutes?
The trial includes 100 AI minutes. We’ll agree whether to upgrade or pause coverage—never an automatic overage charge.
What do I need to do to get started?
Share your services, prices, hours, booking process, and call preferences. We configure it; your team tests it.
What does the 15-day free trial include?
Setup support, 100 AI minutes, and a results review. No card or automatic charge.
What happens after the trial, or if I want to stop?
Choose Essential, Everyday, or a custom plan—or return calls to your previous flow. Paid plans can be cancelled before renewal.
Curious about the numbers?What could a few extra bookings be worth?
Explore a hypothetical month using your own numbers. This estimates potential gross revenue, before service costs and PawStaff fees.
An illustration, not a forecast or measured customer result. Recovery percentages are assumptions. Actual outcomes depend on caller intent, availability, and completed paid appointments. Values are in USD.